History of TRUST Heating and Air
After 28 years in the corporate restaurant business, Michael Dermer saw the need for an honest, trustworthy, and dependable repair company. In his experience, service companies would under-estimate problems, over-charge, make unnecessary repairs, and rarely honor their warranties.
In 2014, and ready for a change in career, Michael started TRUST Gaskets, Inc. in his small town of Loganville, GA. Extremely pleased and satisfied with the service of TRUST Gaskets, Inc., his customers began to ask Michael if he could service their other needs, like refrigeration, heating and air conditioning.
In 2015, TRUST Business Group was born, and long-time, respected colleague Kenny Brown became Michael’s business partner. That same year, TRUST Heating and Air, a branch of TRUST Business Group began to grow tremendously.
In 2016, TRUST partnered with Lennox and became one of their distributors in the Metro Atlanta area and hired three more technicians. Additionally, our company expanded service from the commercial to the residential arena.
TRUST Heating and Air takes pride in being a company of good people, selling and installing good products, and always having a plan for the future. Our company has an invested interest in each one of its employees both personally and professionally, understanding that only the highest quality standard of technicians and service will allow us the freedom to expand and grow.
Our maintenance and repair technicians continuously receive on-going training and education. Technicians are EPA certified. They maintain a professional demeanor, and are well-groomed with great respect for our customers, our company, and themselves. We strive to get the job right the first time, servicing our customers 24 hours/7 days a week/365 days a year.
Our in-house capabilities commercially include complete commercial design, installation, electrical, piping, install replacement equipment, and heat coil service repair. Residentially, we service all brands of equipment, install replacement equipment and also offer a full range of home comfort service programs and products. At TRUST Heating and Air, we focus our efforts and expertise on reducing our customers heating and cooling expenses along with extending the useful life of the equipment. Our Company cares about our customers! Michael and Kenny always says: “I was once in the same shoes as my customers. I know how it feels to be frustrated and dissatisfied at the end of an experience with a service company. I never want a TRUST Heating and Air customer to feel that way.”